Legal information

Last updated: November 11, 2026

Terms of use

How the network works

We connect people looking for environmental and climate equipment with rental suppliers. The supplier named in a listing offers the equipment. An inquiry is not a reservation, booking confirmation or rental agreement. Any rental agreement is made directly with the supplier, which confirms suitability, configuration, availability, price, taxes, delivery, setup, collection and its rental conditions. MISTEC does not accept rental payments through this directory.

Listings and prices

Suppliers may submit listings. We also prepare listings from public supplier websites and rental advertisements. A researched listing does not mean that the company has registered, approved the listing or become a MISTEC partner. Manufacturer names and trademarks identify equipment; they do not certify a supplier. Listings can change or contain errors. Delivery countries describe potential coverage and do not guarantee delivery to every location. Displayed prices are indicative unless the supplier expressly confirms a final quote.

Accounts and inquiries

Provide accurate information and keep your login details confidential. Only submit information and images you are authorized to share. Do not use the service for spam, fraud, unlawful content, malicious files or unsolicited marketing. For a specific equipment inquiry, relevant details go to MISTEC and the identified supplier. For a general request, MISTEC may share relevant details with suitable suppliers to help answer it. Only include information needed for the request.

Corrections, reports and availability

To correct or remove a listing, report unlawful content or raise a complaint, email info@mistec-rental.com with the page URL, an explanation, supporting information and your contact details. If acting for a business or rights holder, explain your authority. We review reports and may correct, restrict or remove inaccurate, misleading or unlawful material. We do not guarantee continuous website availability, supplier replies, bookings or a minimum number of inquiries. Nothing here removes mandatory legal rights or excludes liability that cannot lawfully be excluded.

Supplier listing terms

Equipment listings are free. The optional public company profile costs USD 29 per month, plus applicable taxes. Approved MISTEC network partners receive the company profile as part of their network participation.

All suppliers use the same registration and may save their full company details. Free listings can show equipment, company name, logo and location, with inquiries through the platform. A free listing does not include a public company detail page or public direct contact details. Paid or included profiles can display the company description, website, contact details, additional equipment and services.

Selecting a paid profile or requesting an upgrade does not itself create a subscription, charge a card or activate the profile. Activation requires MISTEC approval and confirmation of payment or network eligibility. Before a paid service starts, its billing period, renewal, cancellation and any refund conditions must be agreed in writing. We do not process automatic subscription payments through the registration form. Existing written agreements and mandatory rights remain applicable.

Suppliers are responsible for the accuracy, legality and rights to their submitted content, the condition and lawful rental of their equipment, and their quotes and rental contracts. Tell us when information changes. You allow us to display, format and translate submitted content for your listing; ownership stays with its rights holder. Use inquiry information to answer the request and manage any resulting rental, not for unrelated marketing without a lawful basis. Payment does not guarantee ranking, inquiries or bookings. Equipment listings and public company profile access are managed separately; expiry of a paid profile does not by itself remove approved free equipment listings.

Privacy policy

Controller and contact

MISTEC, LLC, at the address above, is responsible for processing personal information through this website. Send privacy requests to info@mistec-rental.com.

Information, purposes and legal bases

We process account and contact details, company information, email verification information, inquiry messages, selected equipment, rental dates, destination country and any project location or coordinates you provide. We use this to operate accounts, respond to requests and connect customers with suppliers. Where the GDPR applies, processing necessary for a requested service or contract relies on Article 6(1)(b); business-contact handling, directory maintenance and protection against misuse can rely on our legitimate interests under Article 6(1)(f). Legal recordkeeping relies on Article 6(1)(c), and optional analytics requiring consent on Article 6(1)(a). You can withdraw consent for future processing.

Business listings may contain names, business contact details, locations, equipment information, logos and images from the business or public business websites and rental advertisements. Our interest is maintaining a relevant rental directory. You may request correction or object to the processing of your personal business-contact information. A listing does not establish a partnership.

Recipients and hosting

MISTEC receives submitted inquiries. Relevant details are shared with the selected supplier, or suitable suppliers for a general request. Those suppliers are independently responsible for their quotations, rental dealings and related processing. Hosting and website email are provided through IONOS USA. Server and security logs can contain IP address, browser information, requested pages and access times. We use these services to operate, maintain and protect the website.

Maps and external services

Maps use OpenStreetMap services. Loading map tiles shares connection information, including your IP address, with the map provider. Location searches send the entered town or ZIP/postal code and country code to OpenStreetMap Nominatim. Map selections can add coordinates to your inquiry. Search results are temporarily cached in browser session storage. See the OpenStreetMap Foundation privacy policy.

Google reCAPTCHA helps protect the website against bots, fraud and abuse by processing technical and interaction information. Google Analytics is used to understand website usage when the relevant consent is given. CookieYes manages the available cookie choices. These services may process IP addresses, device/browser information, interactions and identifiers. Further information about Google Analytics is available in Google’s privacy policy. We do not use an inquiry as consent to unrelated email marketing.

International processing

MISTEC and the current hosting are in the United States. Requests may also be shared with a supplier in the country relevant to the rental, which can be outside your country or the EEA. Where applicable law requires safeguards for an international transfer, the relevant data-processing and transfer arrangements must meet those requirements. Contact info@mistec-rental.com for information about the recipients and contractual arrangements relevant to your request.

Retention and your rights

Account data is needed while the account is maintained; inquiry records are retained for handling and following up the request and any relevant dispute. Accounting or contractual records may need to be retained under applicable legal duties. Logs are used for operation and security; backups serve recovery. Retention is determined by these purposes, legal duties and the need to establish or defend claims. Data no longer needed is deleted or anonymized, subject to lawful retention and backup cycles.

Depending on applicable law, you may request access, correction, deletion, restriction or portability, object to processing based on legitimate interests, and withdraw consent without affecting earlier lawful processing. You may complain to a competent data protection authority, including in your EEA country of residence or work. We may request proportionate identity verification. Contact us if you do not want your personal business details included in a researched listing.

Cookie policy

We use cookies and browser storage for accounts, security, preferences and optional analytics. WordPress authentication/session cookies support signed-in features. CookieYes stores your consent choices; the current consent setting is configured for 365 days. Google reCAPTCHA uses security-related storage. Analytics may use identifiers such as _ga and a property-specific _ga cookie when enabled. Actual expiry depends on the service and configuration; deleting cookies or changing your browser settings can shorten storage.

Open to review or change the choices offered. You can also remove cookies through your browser; deleting login cookies may sign you out. Changing consent applies to future processing. Map connections and location searches can transmit information independently of cookies, as explained above. Session storage used for location-search caching lasts for the browser session.

We update these notices when the service or its processing changes. Contact info@mistec-rental.com with questions.